It gives me great pleasure to write this letter. As an old cynic and a Victor Meldrew type, I seldom have cause these days to compliment people on their service. I am happy therefore, to make an exception in the case of your company. From the time that my car was damaged and delivered to your workshop, I cannot speak too highly of the help and service I received from your staff. Telephone contact was both friendly and helpful, the courtesy car was more than acceptable and it kept me mobile. When I collected my repaired car, it was much cleaned that when you received it. Thank you very much. By the way, my memory goes back a long way and I remember when you first started up the road, was it Runwood Road? You have obviously done a lot of things right over the last 30 odd years and deserve to be where you are today.

I feel compelled to write to compliment you on a first class service, that your business gave me when you repaired my car recently. Everything was seemless from booking the car in for repair to the supply of the courtesy car. I must say that I have high expectations of customer service from a business and you far exceeded them. The service is second to none and I would recommend it, without hesitation. Keep up the good work.

My car was brought into you for a full lock replacement and some minor bodywork damage following a burglary, when my car keys were stolen at the same time as other property. It was a very upsetting time for my wife and me and I have to say that your staff were superb in the way they dealt with the repairs and the smooth way that everything, including the courtesy car, was carried out. Most people are very quick to complain if they get a bad service, so it is only right that good service should also be mentioned. Once again thanks to all your staff.